Thanks for purchasing Shiver Shield. If you are not entirely satisfied with your purchase, we’re here to help.
Limited Lifetime Warranty
We warranty our products for manufacturing defects for the life of the garment. This does not include abuse or wear and tear.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item must have the tags attached.
Garments must be insured.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs
Shipping is usually through USPS standard shipping. and normally takes 3-5 days.
Occasionally we offer backorders or preorders for your convenience. Because we cannot give you an exact date, we will do our best to let you know when to expect your preorder merchandise to be shipped out.
If you have any questions on how to return your item to us, contact us and we’d be glad to help.
This page informs you of our policies regarding the collection, use and disclosure
of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site,
you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information
that can be used to contact or identify you. Personally identifiable information may include, but is
not limited to your name (“Personal Information”).
Like many site operators, we collect information that your browser sends whenever you visit our
Site (“Log Data”). This Log Data may include information such as your computer’s Internet
Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the
time and date of your visit, the time spent on those pages and other statistics.
Cookies are files with small amount of data, which may include an anonymous unique identifier.
Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse
all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you
may not be able to use some portions of our Site.
The security of your Personal Information is important to us, but remember that no method of
transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to
use commercially acceptable means to protect your Personal Information, we cannot guarantee
its absolute security.